No consult goes cold.
Inbound calls and DMs about Botox, filler, or laser pricing get answered in under a minute, day or night. High-intent aesthetic leads shop three practices in an evening — the first real response usually wins the booking.
A med spa's revenue is loaded into two things most front desks can't track by hand: multi-session packages and recurring memberships. Every unbooked follow-up in a Botox or laser series, every membership that lapses without a save attempt, is service a client already paid for and hasn't received, or recurring revenue you stop collecting.
Single-location med spas, multi-provider aesthetic practices, and med spa groups running injectables, laser, body contouring, and skin services who want consultation-to-membership booked on a system, not held together by whoever's at the desk that day.
Inbound calls and DMs about Botox, filler, or laser pricing get answered in under a minute, day or night. High-intent aesthetic leads shop three practices in an evening — the first real response usually wins the booking.
A six-session laser or microneedling package sold up front but never fully booked is revenue you collected and service you still owe. Automated scheduling nudges keep clients moving through the series instead of stalling after visit two.
Recurring membership revenue is the most valuable line on a med spa's P&L and the easiest to lose quietly to a failed card or a client who forgot why they signed up. Renewal and win-back sequences catch it before it cancels.
Post-treatment check-ins timed to when results actually show, review requests sent to every client on a consistent schedule, and referral prompts at a client's most flattering moment — not a generic follow-up email three days later.
A failed card or a quiet cancellation doesn't announce itself — it just shows up as a smaller deposit at month end. A same-day billing recovery sequence catches most of it before it becomes a lost client.
Clients who stall mid-package after a strong first session are the easiest re-booking in the practice — they've already paid and already seen results. Most spas have no system prompting the next visit.
In aesthetics, a slow reply doesn't just lose a booking — it signals a practice that might be casual about the details that matter. Fast, well-informed first contact is part of the treatment experience, not separate from it.
We start with a free practice audit. We quantify your consult conversion rate, package completion rate, and membership churn — then show you what closing those gaps is worth. No pitch deck. A real number.
Book the Audit → ← All industries