A med spa's revenue is loaded into two things most front desks can't track by hand: multi-session packages and recurring memberships. Every unbooked follow-up in a Botox or laser series, every membership that lapses without a save attempt, is revenue you already earned and didn't collect.
Single-location med spas, multi-provider aesthetic practices, and med spa groups running injectables, laser, body contouring, and skin services who want consultation-to-membership booked on a system, not held together by whoever's at the desk that day.
Inbound calls and DMs about Botox, filler, or laser pricing get answered in under a minute, day or night. High-intent aesthetic leads shop three practices in an evening — the first real response usually wins the booking.
A six-session laser or microneedling package sold up front but never fully booked is revenue you collected and service you still owe. Automated scheduling nudges keep clients moving through the series instead of stalling after visit two.
Recurring membership revenue is the most valuable line on a med spa's P&L and the easiest to lose quietly to a failed card or a client who forgot why they signed up. Renewal and win-back sequences catch it before it cancels.
Post-treatment check-ins timed to when results actually show, review requests sent after a visible win, and referral prompts at a client's most flattering moment — not a generic follow-up email three days later.
We build around your treatment menu and your booking software, not a generic clinic template.
We map consult-to-close, package completion rates, and membership churn. We quantify what unfinished series and lapsed memberships are costing annually — the number most med spas have never actually calculated.
AI receptionist trained on your service menu and pricing philosophy — general ranges, no medical advice, clean handoff to your team for anything clinical. Full workflow stack: consult booking, package session reminders, membership billing recovery, post-treatment check-ins, and review requests.
Live and monitored for the first 30 days. Consult conversion, package completion rate, membership save rate, review volume — all tracked and adjusted against real performance, not assumptions from the build.
Full documentation and a dashboard your front desk and providers can both read. Run it in-house or keep us on for ongoing optimization as your treatment menu and pricing evolve.
A failed card or a quiet cancellation doesn't announce itself — it just shows up as a smaller deposit at month end. A same-day billing recovery sequence catches most of it before it becomes a lost client.
Clients who stall mid-package after a strong first session are the easiest re-booking in the practice — they've already paid and already seen results. Most spas have no system prompting the next visit.
In aesthetics, a slow reply doesn't just lose a booking — it signals a practice that might be casual about the details that matter. Fast, well-informed first contact is part of the treatment experience, not separate from it.
We start with a free practice audit. We quantify your consult conversion rate, package completion rate, and membership churn — then show you what closing those gaps is worth. No pitch deck. A real number.
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